SOC2 Compliance Checklist: Step-by-Step Guide for 2025

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SOC 2 remains one of the most recognized trust signals in the industry. Developed by the American Institute of Certified Public Accountants (AICPA), a SOC 2 report demonstrates that your security, availability, processing integrity, confidentiality, and privacy controls are working – and independently verified. But getting there can feel overwhelming if you don’t know where to start.

This step-by-step SOC 2 Compliance Checklist for 2025 breaks it all down for you – from defining the scope and mapping trust criteria to choosing the right report, drafting policies, and organizing audit-ready evidence. Whether you are aiming for your first Type I or maturing your program with a Type II, this guide will help you build trust, strengthen security, and turn compliance into a competitive advantage.

What is SOC2

SOC 2, short for System and Organization Controls 2, is a security standard created by the American Institute of Certified Public Accountants, or AICPA. It lays out step-by-step how firms can keep customer data safe from prying eyes, technical failures, and everyday weak spots. The standard centers on five Trust Services Criteria: security, availability, processing integrity, confidentiality, and privacy. By following these guidelines, businesses show customers and partners that their house is in order and that data stays protected, especially in cloud and service-based setups.

Why it’s critical for modern SaaS and service providers

For SaaS and service providers, SOC 2 compliance is essential because:

  • Cyber attackers increasingly target SaaS applications, and many data breaches stem from inadequate security controls in these environments.
  • A smooth SOC 2 audit gives clients independent proof that your privacy and security safeguards actually work.
  • The process aligns your operations with industry best practices, pushing your team toward steady upgrades and stronger defenses.
  • Practically speaking, a clean SOC 2 report can win deals; larger customers now ask for it before they even think about signing.

Who needs SOC 2 – and when to prioritize it

SOC 2 is relevant for any organization that stores, processes, or transmits customer data, especially in digital or cloud-based environments. Key sectors include:

  • Technology and SaaS: Cloud service providers are routinely asked for SOC 2 reports by enterprise clients.
  • Fintech and Financial Services: SOC 2 provides an added layer of trust for handling sensitive financial data.
  • Healthcare and Healthtech: SOC 2 complements HIPAA by demonstrating broader security assurance.

SOC 2 Type I vs. Type II: Which one, when, and why

Following are two levels of SOC 2 reports:

  • SOC 2 Type I: Assesses whether your controls are properly designed and implemented at a single point in time. It’s like a snapshot of your systems and processes, showing that you have a robust framework in place. For companies just starting with SOC 2, Type I can be a practical first step and is often faster and less resource-intensive to complete.
  • SOC 2 Type II: Goes deeper by evaluating not just the design but the operational effectiveness of your controls over a specified monitoring period (usually 3–12 months). It proves that your security and privacy controls actually work in practice, day after day.

What this guide delivers: From planning to audit to staying certified

SOC 2 compliance isn’t a box you tick and forget – it takes regular care. This guide walks you through the whole process:

  • Decide how large your SOC 2 effort will be, set realistic deadlines, and plan the work.
  • Write the policies, implement the controls, and gather the documents your business must show.
  • Partner with your auditor, collect the proof they need, and keep the review moving.
  • Avoid the traps that slow audits down, like missing evidence or unclear roles.

Strategic Pre-Assessment Planning

A thoughtful pre-assessment blueprint gives your SOC 2 journey its strongest start. By matching the Trust Services Criteria to your business, defining scope, naming clear owners, and picking the right report, you cut the chances of last-minute surprises and wasted effort. When done right, this early work aligns stakeholders, flags risks ahead of time, and makes the audit run smoother and more predictably.

Understand the Trust Services Criteria (TSC): Security, Availability, Processing Integrity, Confidentiality, Privacy

The Trust Services Criteria (TSC) are the backbone of SOC 2. They define what your organization must demonstrate to achieve compliance:

  • Security: Protection against unauthorized access, both physical and logical.
  • Availability: Systems are available for operation as committed or agreed.
  • Processing Integrity: System processing is complete, valid, accurate, timely, and authorized.
  • Confidentiality: Information designated as confidential is protected as committed or agreed.
  • Privacy: Personal information is collected, used, retained, disclosed, and disposed of in line with the commitments in the entity’s privacy notice.

Map TSC to your product, customer contracts, and regions

  • Match every Trust Services Criterion with the features, data flows, and promises your product makes to customers.
  • Review customer agreements and local regulations, like GDPR in Europe or CCPA in California, to determine which standards matter.
  • For instance, when you handle personal information from EU users, the Privacy standard and GDPR checkpoints are a must.
  • When the product is vital to users, then Availability and Processing Integrity naturally take center stage.

Define your scope: systems, teams, data, vendors

Next, be clear about what’s in scope for your audit. Define:

  • Systems: Which infrastructure, applications, and environments (production, staging, backups) will be included?
  • Teams: Which departments handle customer data or manage systems that affect the Trust Services Criteria?
  • Data: What types of data are covered – PII, financial data, customer credentials, etc.?
  • Vendors: Which third-party providers (cloud hosts, payment processors, subcontractors) impact your controls?

Assign compliance owners, control owners, and executive sponsor

SOC 2 is not a one-person project. Successful companies identify key roles:

  • Compliance Owner: Oversees the entire SOC 2 program, coordinates evidence gathering, and acts as the main point of contact for auditors.
  • Control Owners: Subject matter experts responsible for specific security and privacy controls (e.g., DevOps for access controls, IT for network security, HR for onboarding policies).
  • Executive Sponsor: A leader who can allocate budget, remove roadblocks, and ensure organization-wide support.

Choose report type: Type I for baseline, Type II for operational trust

Decide early whether you’ll pursue a Type I or Type II report.

  • Type I: Confirms your controls are properly designed as of a single date – ideal for companies new to SOC 2 that want a faster win.
  • Type II: Validates that control work over time (usually 3-12 months) – required by most enterprise customers for long-term trust.

Set timeline, budget, and key milestones

Build a realistic project plan. Consider:

  • Timeline: Define a realistic schedule for readiness assessment, remediation, audit fieldwork, and report delivery.
  • Budget: Account for internal resource time, auditor fees, and potential investments in new tools or processes.
  • Milestones: Set clear checkpoints (e.g., gap analysis complete, control implementation, evidence collection, audit start) to track progress and keep the project on schedule.

SOC 2 Compliance Action Plan: Your Step-by-Step Roadmap

Having a plan is what turns SOC 2 compliance from a vague goal into a manageable project. A detailed action plan helps you stay organized, assign tasks, and keep your team on track from day one to final audit. With the right steps in place – from assessing risks to drafting policies and gathering evidence – you’ll avoid last-minute surprises and prove your security controls hold up under scrutiny.

Define audit goals and success criteria

Begin by pinning down what success really means for this SOC 2 cycle. Are you shooting for a quick Type I to calm a single customer, or a more rigorous Type II to boost your reputation across the board? Also, which Trust Services Criteria will the auditor dive into?

Next, sketch out straightforward success metrics: when the audit will wrap up, how many controls are in scope, and any hard delivery dates tied to customers. Locking in executive support for these targets will free up resources and make sure everyone on your team knows what’s at stake.

Perform risk assessment and readiness gap analysis

Before you put new controls in place, pause for a moment and figure out where your biggest risks and gaps actually sit. A solid risk assessment will flag the threats that could hurt your systems, data, or day-to-day operations.

Then a readiness gap analysis lines up your existing tools and processes next to SOC 2 requirements, laying out clear shortfalls. Used together, these steps guide you to spend your time and budget on the real problem areas-so you close weaknesses before the auditor shows up.

Decide on tooling: Sprinto, Drata, Vanta, or DIY approach

  • Take a look at compliance automation tools such as Sprinto, Drata, and Vanta; they simplify gathering proof, watching controls in real time, and creating reports.
  • Think about doing it yourself only if your team has the know-how and bandwidth, yet be prepared for a process that eats up time and can get tricky.

Draft, review, and approve core policies (security, privacy, access, DR)

Auditors will look for clear, documented policies that match the Trust Service Criteria and show how you handle security and privacy risks.

Key policies typically include:

  • Information Security Policy – outlines how your systems and data.
  • Privacy Policy – explains how you handle personal information.
  • Access Control Policy – governs who can access what and how permissions are granted and revoked.

Implement controls: people, process, tech, vendor governance

Controls are the practical safeguards you use to enforce your policies. They may include:

  • People: Secure onboarding/offboarding, background checks, security training.
  • Processes: Access reviews, incident response workflows, change management.
  • Technology: MFA, firewalls, logging, data encryption.
  • Vendor Governance: Due diligence, signed agreements, and periodic security reviews for key third-party providers.

Train teams and communicate responsibilities

People usually end up being the weakest link in any security setup, so good training really counts. Spend time teaching your staff the company policies, what part each person plays, and the right way to handle sensitive information.

Make sure everyone knows how to spot a problem, what steps to follow, and who to tell when something looks off. Open lines of communication cut down on mistakes and show auditors that security is more than a checklist-it’s part of everyday work life.

Gather and organize audit-ready evidence

Having solid policies and controls is great, but that work counts for little if you can’t show an outside reviewer they’re really being used. Start gathering proof early-system logs, access records, incident reports, training sign-offs, vendor contracts, and the results of any security tests. Store this documentation in a tidy, easily shareable folder so you spend less time hunting for it later. When the evidence is clear and complete, the audit moves faster and your team looks credible instead of defensive.

Run internal audit or mock audit

  • Conduct an internal audit or mock audit to simulate the real audit experience, identify gaps, and build team confidence.
  • Use findings to refine processes and evidence organization.

Fix gaps, track remediation progress

  • Address any deficiencies or gaps uncovered during the internal audit.
  • Track remediation efforts with clear owners, deadlines, and status updates to ensure nothing is missed before the final audit.

Schedule final audit and align with auditors

  • Select a qualified SOC 2 auditor and schedule the official audit.
  • Align expectations, share your scope and documentation, and clarify timelines to ensure a smooth process.

Deep Dive: Key Control Domains and Best Practices

Once you map your project and lay out a clear action plan, the hard part actually starts: putting the right security controls in place. SOC 2 zeroes in on five Trust Services Criteria-Security, Availability, Processing Integrity, Confidentiality, and Privacy-and for each one it expects you to create, write down, and then show evidence of certain controls. Really grasping these areas and following solid industry practices for all five is the key to passing your audit and keeping customer trust year after year.

Organizational Controls: Roles, governance, accountability

Organizational controls establish the framework for security governance and accountability. They include:

  • Clear definition of roles and responsibilities: Assign and document who is accountable for security policies, risk management, and day-to-day operations.
  • Formal policies and procedures: Develop, communicate, and regularly update policies that guide security practices and expectations.
  • Governance structures: Implement oversight committees or boards to review security performance and compliance.

Access Controls: RBAC, MFA, least privilege, offboarding

Access controls limit who can view or modify data and systems:

  • Role-Based Access Control (RBAC): Assign permissions based on job roles, not individuals. This streamlines access management and ensures users only have access to what they need.
  • Multi-Factor Authentication (MFA): Require multiple forms of verification to reduce the risk of unauthorized access.
  • Principle of Least Privilege: Grant users the minimum access necessary for their role, and regularly review permissions to prevent privilege creep.

Change Management: CI/CD, approvals, rollback plans

Change management ensures that modifications to systems are controlled and documented:

  • CI/CD Integration: Embed security checks into Continuous Integration/Continuous Deployment pipelines.
  • Formal approval processes: Require documented authorization for all significant changes.
  • Rollback plans: Prepare tested procedures to revert changes if issues arise, minimizing downtime and risk.

Data Security: Encryption, key management, secure backups

Data security protects sensitive information from loss or unauthorized access:

  • Encryption: Use strong, industry-standard algorithms and key lengths (e.g., minimum 2048-bit RSA) for data at rest and in transit.
  • Key Management: Implement centralized, automated solutions for key generation, rotation, storage, and destruction. Use hardware security modules (HSMs) or cloud key management services for robust protection.
  • Secure backups: Regularly back up data, store backups securely (ideally offsite or in the cloud), and test restoration procedures.

Incident Response: Playbooks, escalation, logging, lessons learned

Incident response prepares organizations to detect, respond to, and recover from security events:

  • Documented playbooks: Develop step-by-step guides for common incident types.
  • Escalation protocols: Define clear criteria and contacts for escalating incidents.
  • Comprehensive logging: Collect and monitor logs from critical systems for early detection and investigation.
  • Post-incident reviews: Analyze incidents to identify root causes and implement improvements.

Vendor & Third-Party Risk: Due diligence, contracts, ongoing monitoring

Third-party risk management addresses the security posture of vendors and partners:

  • Due diligence: Assess vendors’ security practices before engagement.
  • Contractual safeguards: Include security requirements and breach notification clauses in contracts.
  • Ongoing monitoring: Continuously evaluate vendor compliance and risk through audits or questionnaires.

Business Continuity & DR: DR plans, RTO/RPO, test drills

Business continuity and disaster recovery (BC/DR) ensure critical operations can resume after disruptions:

  • Documented DR plans: Outline procedures for responding to various disaster scenarios.
  • Recovery Time Objective (RTO) & Recovery Point Objective (RPO): Define acceptable downtime and data loss thresholds for key systems.
  • Regular test drills: Conduct simulations to validate plans and train staff, updating procedures based on lessons learned.

Evidence & Documentation: Getting it Right

Solid evidence and good records sit at the centre of every successful SOC 2 audit. No matter how strong your controls look on paper, they won’t impress anyone unless you can show they work day in and day out. At this stage you need to gather, sort, and keep documents that prove your security processes meet the Trust Services Criteria. Well-organized evidence speeds up the audit process and gives customers, partners, and staff real confidence that you treat data protection as a routine part of business, not a last-minute chore.

What auditors actually look for (and what they don’t)

Auditors seek sufficient, relevant, and reliable evidence that supports management’s assertions and control effectiveness, focusing on areas of higher risk or materiality. They want to see:

  • Formal policies and procedures that demonstrate governance and control design.
  • Records of control execution, such as logs, approvals, and activity trails.
  • Evidence of compliance with standards and regulations, including prior audit reports and risk assessments.

Acceptable evidence: screenshots, logs, trails, approvals

Acceptable audit evidence comes in various forms, including:

  • Screenshots and system outputs that show configuration settings or control states.
  • Access and activity logs demonstrating who performed what actions and when.
  • Approval records such as signed change requests or documented management authorizations.

Automating collection: When to use GRC tools

Governance, Risk, and Compliance (GRC) tools can automate evidence collection and management, improving efficiency and consistency. Use GRC tools when:

  • You need to aggregate evidence from multiple systems or departments.
  • Continuous monitoring and real-time reporting are required.
  • You want to reduce manual errors and ensure version control.

Version control, timestamps, and audit trails

Proper documentation must include:

  • Version control to track document revisions and ensure auditors see the correct, approved versions.
  • Timestamps on logs, approvals, and records to establish when actions occurred.
  • Comprehensive audit trails that provide an unbroken history of transactions or changes, enabling verification and forensic analysis if needed

Common documentation mistakes to avoid

To ensure documentation withstands audit scrutiny, avoid these pitfalls:

  • Incomplete or missing evidence: Gaps in documentation create doubt and may lead to audit findings.
  • Outdated or unapproved versions: Using superseded documents undermines credibility.
  • Poor organization: Disorganized or scattered documentation wastes auditor time and increases risk of misinterpretation.

Choosing and Using SOC 2 Tooling

Manual tracking works for a while-until it doesn’t. As compliance demands grow, leaning on spreadsheets and email threads becomes risky and time-consuming. The right SOC 2 tool collects evidence automatically, monitors control, sends reminders, and keeps the team audit-ready with far less effort.

Whether you go with an all-in-one platform like Drata, Vanta, or Sprinto, or build a custom setup using your own checklists and integrations, the trick is choosing software that fits your scope, budget, and timeline. Tools picked with care save hours, cut human error, and make the whole audit process a lot less painful.

Overview of GRC tools (Sprinto first, then others)

Today’s market offers a range of GRC platforms specifically designed to simplify SOC 2 compliance. One of the top choices is Sprinto, which focuses on automating evidence collection, policy management, and control monitoring. Sprinto integrates with your cloud infrastructure, ticketing systems, and HR tools to map controls directly to your environment, reducing the manual workload and audit surprises.

Beyond Sprinto, other popular options include Drata, Vanta, and Secureframe. Each of these platforms helps businesses of all sizes stay audit-ready by providing pre-built control libraries, auditor-approved policy templates, and integrations that continuously pull evidence from your systems.

Automation vs DIY: Cost, effort, control trade-offs

GRC tooling promises to lighten the compliance lift – but it’s important to balance automation with your business’s unique needs.

  • Automation Advantages: Tools like Sprinto and Drata automate repetitive tasks such as evidence gathering, system monitoring, and reminders for periodic control checks. This saves countless hours and reduces the risk of human error.
  • DIY Approach: A manual or mostly DIY approach might save on tooling costs in the short term but typically demands a larger time investment from internal teams. It can also increase the chance of missing evidence gaps or deadlines.
  • Control Trade-Offs: Automation brings efficiency but requires you to trust a vendor’s framework and workflows. Organizations with very specific or niche requirements may prefer more DIY customization – but this means extra effort to maintain up-to-date controls and documentation.

What you still have to do manually

Even with advanced SOC 2 tooling, some tasks remain manual:

  • Defining organizational context: Setting risk appetite, business objectives, and unique control requirements.
  • Policy customization: Tailoring templates to reflect actual business practices and regulatory nuances.
  • Physical security checks: Verifying controls that require on-site validation.

How tools support continuous compliance beyond certification

Modern SOC 2 tools are designed for continuous compliance, not just point-in-time certification:

  • Automated, ongoing monitoring: Tools like Scrut and Sprinto perform real-time checks, alerting teams to control failures or drift as soon as they occur.
  • Centralized dashboards: Provide a live view of compliance posture, helping organizations stay audit-ready year-round.
  • Workflow automation: Streamlines recurring tasks such as access reviews, vendor risk assessments, and evidence collection.

Working with Your Auditor: Making It Smooth

The auditor shouldn’t feel like an outsider checking boxes-instead, think of them as a teammate helping you show that your controls run as advertised. A hassle-free audit happens when you share information openly, gather proof in an orderly way, and agree on timelines that everyone can live with. When you know what the auditor is after and coach your people ahead of time, you cut slowdowns, limit endless emails, and strengthen the confidence both sides have in the work.

Choosing the right audit firm (Big 4 vs boutique)

Selecting the right audit firm is foundational to a smooth SOC 2 audit experience. Your choice depends on factors like budget, company size, industry, and desired level of service.

  • Big 4 Firms (Deloitte, EY, KPMG, PwC): Known for their extensive resources, global reach, and brand recognition, Big 4 firms are often preferred by large enterprises or companies with complex regulatory demands.
  • Boutique or Specialized Firms: Smaller, specialized CPA firms or boutique auditors often provide more tailored service, greater flexibility, and potentially lower fees. They may have niche expertise in your industry or company size, making them a strong choice for startups and mid-sized businesses.

Kickoff, documentation sync, what to expect

The audit process typically begins with a kickoff meeting to align expectations and clarify scope. During this phase:

  • The auditor will explain the audit timeline, deliverables, and required documentation.
  • Your team will sync with auditors to share policies, system descriptions, control evidence, and prior reports.
  • Clarify any ambiguities about controls, processes, or evidence formats early to avoid delays.

Common auditor questions (and how to prep)

Auditors focus on verifying that your controls meet SOC 2 Trust Services Criteria. Common questions include:

  • How are access controls implemented and monitored?
  • What processes ensure change management and incident response?

To prepare:

  • Review your policies and evidence beforehand.
  • Assign knowledgeable staff to respond promptly.
  • Use audit readiness tools or platforms to organize evidence.

How to respond to findings, clarifications, or gaps

It’s common for auditors to identify findings or request clarifications. To handle these effectively:

  • Respond promptly and transparently to auditor inquiries.
  • Provide additional evidence or explanations as needed.
  • If gaps are found, acknowledge them and share remediation plans with timelines.

Final report, feedback, and next steps

Once the audit concludes:

  • The auditor will deliver the SOC 2 report detailing their opinion on your controls.
  • Review the report carefully to understand any limitations or recommendations.
  • Share the report with stakeholders, customers, or partners as needed.

Sustaining SOC 2: Turning a Project into a Program

Achieving SOC 2 compliance is a milestone – but keeping it is where many companies struggle. SOC 2 isn’t meant to be a one-time project that ends with the audit report. To maintain trust and stay ahead of evolving threats, you need to embed SOC 2 controls into your daily operations.

Turning SOC 2 from a checklist exercise into an ongoing program means regular policy updates, continuous monitoring, team training, and vendor reviews. When done right, this mindset shift keeps your controls effective year-round – and makes each annual audit less stressful and more predictable.

From Type I to Type II: Maturing your compliance posture

SOC 2 Type I attests that your controls are in place at a specific point in time. It’s a great start, but it’s just that. The real test comes with SOC 2 Type II, which examines how effectively those controls operate over a period (usually 6-12 months).

Tips for Maturing Your Posture:

  • Document Everything: Keep detailed records of processes, incidents, and remediation steps.
  • Close the Loop: Use lessons learned from Type I to address gaps before Type II.
  • Automate Where Possible: Use tools to monitor and enforce controls continuously.

Quarterly control checks and operational monitoring

SOC 2 is not a “set it and forget it” framework. Regular, proactive checks are essential to ensure ongoing compliance.

How to Implement Effective Checks:

  • Quarterly Reviews: Schedule quarterly audits of your control environment. Review access logs, incident responses, and policy adherence.
  • Continuous Monitoring: Deploy automated solutions to flag anomalies in real-time.
  • Metrics and KPIs: Track key performance indicators for control effectiveness and incident trends.

Onboarding/offboarding workflows

People are often the weakest link in security. Robust onboarding and offboarding workflows are critical for SOC 2 compliance.

Best Practices:

  • Automated Provisioning: Ensure new hires receive only the access they need, based on role.
  • Immediate Revocation: When employees leave, revoke access promptly and document the process.
  • Training: Integrate security awareness training into onboarding.

Vendor contract renewals and compliance tie-ins

Your compliance is only as strong as your weakest vendor. SOC 2 requires you to manage third-party risk actively.

Steps for Success:

  • Due Diligence: Assess vendor security posture before onboarding and at every contract renewal.
  • Contractual Clauses: Include SOC 2 or equivalent requirements in vendor agreements.
  • Ongoing Monitoring: Request regular compliance reports and incident notifications from vendors.

Preparing for annual recertification and customer trust

SOC 2 recertification is an annual ritual-and a powerful trust signal for your customers.

Preparation Checklist:

  • Mock Audits: Conduct internal audits to identify and fix issues before the official review.
  • Documentation: Keep policies, procedures, and evidence up-to-date and easily accessible.
  • Stakeholder Communication: Inform teams of upcoming audits and their roles in the process.

Common Pitfalls to Avoid

Even with a strong checklist in hand, plenty of firms trip up while getting ready for their SOC 2 review. Little slip-ups often grow into longer timelines, unplanned expenses, or, in the worst case, an audit that ends badly. By learning about frequent pitfalls- like skimping on documents, excluding important departments, or brushing third-party threats aside- you can avoid them and keep your compliance journey moving forward.

Treating SOC 2 as a checkbox exercise

Viewing SOC 2 as a one-time, box-ticking activity rather than a continuous commitment to security and trust.

  • SOC 2 is not just about passing an audit; it’s about embedding security and privacy into your organization’s DNA.
  • Treating it as a checkbox exercise can lead to superficial controls that don’t actually mitigate risk or satisfy customers over time.

How to Avoid:

  • Foster a culture of security and compliance that goes beyond the audit period.
  • Regularly review and update controls, policies, and procedures to reflect changes in your environment and evolving threats.

Underestimating documentation effort

Failing to recognize the extensive documentation required for SOC 2.

  • SOC 2 demands comprehensive, well-maintained documentation of policies, procedures, and evidence for each control-often spanning dozens of pages.
  • Incomplete or outdated documentation is a leading cause of audit delays and failures.

How to Avoid:

  • Start documentation early, and assign clear ownership for maintaining it.
  • Ensure policies cover all five trust service criteria (Security, Availability, Processing Integrity, Confidentiality, Privacy).

Over-relying on tools without understanding your controls

Assuming that buying compliance, tools or software will guarantee SOC 2 success.

  • Tools can automate evidence collection and monitoring, but they cannot replace a deep understanding of your unique risks and controls.
  • Over-reliance on tools often leads to gaps in coverage, misunderstood requirements, or misconfigured controls.

How to Avoid:

  • Use tools to support – not replace – your compliance strategy.
  • Train your team to understand the intent behind each control and how it applies to your business.
  • Regularly audit both manual and automated controls for effectiveness.

Misaligning scope with customer promises

Failing to align the scope of your SOC 2 audit with the services and commitments made to your customers.

  • Inadequate or incorrect scoping can result in a report that doesn’t address customer requirements, leading to lost business or reputational harm.
  • Over-scoping can waste resources, while under-scoping can leave critical risks unaddressed.

How to Avoid:

  • Clearly define which systems, processes, and services are included in the audit.
  • Engage stakeholders – including sales, customer success, and legal teams – to ensure the scope matches customer expectations and contractual obligations.
  • Conduct a readiness assessment to identify gaps and confirm scoping decisions before the formal audit.

Not involving all stakeholders early

Treating SOC 2 as solely an IT or security project, without engaging other business units.

  • SOC 2 compliance touches HR, operations, legal, customer support, and more.
  • Lack of cross-functional involvement leads to communication breakdowns, missed controls, and audit delays.

How to Avoid:

  • Involve leadership and all relevant departments from the outset.
  • Designate a project manager to coordinate efforts and act as a single point of contact for auditors.
  • Hold regular check-ins to ensure everyone understands their responsibilities and deliverables.

Conclusion: Make SOC 2 a Competitive Advantage

Achieving SOC 2 compliance isn’t just about passing an audit – it’s about building trust that keeps customers coming back. When you treat security controls as part of your everyday culture, not just a checkbox, you show partners and clients that protecting their data is at the heart of how you do business.

If you’re ready to turn SOC 2 from a challenge into a competitive edge, don’t tackle it alone. Download this checklist, share it with your team, and take the first step toward embedding security into your operations.

Need expert help to get there faster? SecureLayer7’s seasoned compliance specialists can guide you through every phase – from risk assessment and policy creation to audit preparation and ongoing monitoring.

Stay compliant, stay trusted. Connect with SecureLayer7 today to make SOC 2 your advantage in 2025 and beyond.

Frequently Asked Questions (FAQs)

Do I need all five Trust Services Criteria?

No – you don’t need to include all five Trust Services Criteria (TSC) in your SOC 2 scope. Security (also called Common Criteria) is mandatory for every SOC 2 report. The other four – Availability, Processing Integrity, Confidentiality, and Privacy – are optional and should align with your customers’ expectations and the nature of your services. For example, a cloud provider hosting sensitive medical data might include Confidentiality and Privacy, while a fintech platform might also add Processing Integrity.

How long does SOC 2 certification take?

The timeline depends on your readiness and whether you’re pursuing a Type I or Type II report. A Type I audit (point-in-time) can take 1-3 months, assuming your controls and documentation are in good shape. A Type II report (which tests operating effectiveness over time) typically takes 3-12 months, since you need to show evidence that your controls are working consistently during the audit window.

Can I do SOC 2 without a tool?

Yes – it’s possible to achieve SOC 2 compliance manually without a GRC tool. Many early-stage companies do this when budgets are tight. Without automation, your team will spend a lot more time collecting evidence, tracking tasks, and maintaining controls. As you grow, a dedicated SOC 2 tool like Sprinto, Drata, or Vanta can help you save time, reduce manual errors, and stay continuously compliant.

Do I still need an auditor with Sprinto or Drata?

Yes – tools like Sprinto or Drata do not replace your auditor. They streamline preparation and evidence collection but the final audit must be conducted by an independent, accredited CPA firm or audit partner. Many GRC tools maintain relationships with trusted auditors, which can make scheduling and working with them easier.

How long is a SOC 2 report valid for?

A SOC 2 Type II report typically covers a 12-month period and is valid for one year from the end date of that audit window. After that, your customers and partners will expect a new report covering the next period – so continuous compliance and timely re-certification are critical.

What happens if I fail?

If your audit finds gaps or control failures, your auditor will note them as exceptions in the report. A few minor exceptions may not cause major issues, but significant gaps could delay certification or erode customer trust. The good news is you’ll usually get a chance to fix issues and provide evidence of remediation. The key is to treat SOC 2 as an ongoing program, not a one-time pass/fail test.


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